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Time taken to process housing benefit new claims - Quarterly (299) Metric type
- Help text
- This measures the average time taken in calendar days to process all new claims relating to Housing Benefit for that quarter.
The processing time includes all calendar days (including the day the claim is received and the day the claim is decided).
The average number of days taken to process new Housing Benefit (HB) claims is calculated by dividing the number of days of processing by the number of cases processed.
From Q1 2011/12 RTI has been replaced by Speed of Processing (SoP).
- Modified
- 26 Feb 2021
- Data last updated
- 24 Apr 2024
- Short label
- Time taken to process housing benefit new claims - Quarterly
- Status
- Live
- Output precision
- 0
- Polarity
- a low value is good
- Measure
- Days
- Dataset
- Time taken to process housing benefit new claims
- Source
- Department for Work and Pensions
- is found in the following lists
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