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Did you know we have a dedicated powers and duties tool?

Available to LG Inform Plus subscribers, it provides information on what current legislation gives English and Welsh councils the power to do and what it requires them to do in law. Advanced searching and filtering options make it easy to find specific powers and duties based on legislation, business function and keyword, and results are easily exported in commonly used formats.

Go to Powers and Duties

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Low income benefits Function

Council tax benefit appeals (65) Service Discontinued

A claimant who may be affected by a relevant decision regarding council tax benefit may request the local authority to revise its decision and also the independent appeals tribunal to consider the revised decision.

Council tax benefit backdated claims (62) Service Discontinued

A claimant may be eligible for their claim to be backdated if there is a valid reason why they were unable to apply for their council tax benefit earlier

Council tax benefit current claim (64) Service Discontinued

A claimant in receipt of council tax benefit is responsible for informing the local authority of any changes in their personal and financial circumstances which may affect their benefit.

Council tax benefit new claim (63) Service Discontinued

A claimant may be eligible to claim council tax benefit if they are on low income or in receipt of income support or job seekers allowance.

Council tax benefit overpayments (66) Service Discontinued

Where a claimant has been provided with a benefit greater than that to which they are entitled the local authority is required to inform the claimant and where necessary seek to recover the overpayment by issuing a revised council tax bill.

Council tax benefit renewal (67) Service Discontinued

Local authorities may review the circumstances of anyone who is currently receiving housing and council tax benefit by issuing a change in circumstances form or by carrying out a visit.

Exceptional Hardship Payment (1835) Service

The Exceptional Hardship Payment (EHP) scheme covers shortfalls between Council Tax liability and payment of local Council Tax Reduction. Every claimant who is entitled to the minimum amount of Local Council Tax Reduction and who has a shortfall is entitled to apply for help.

Jobseekers allowance (1545) Service

Local authorities may provide information about Jobseekers Allowance (JSA). JSA is a benefit available for people of working age who are out of work. JSA may be available if a person is out of work or working less than 16 hours a week on average. To be eligible any applicant must be capable of working, available for work, actively seeking work and below state pension age.

Local Council Tax Reduction - appeals (1829) Service

A claimant who may be affected by a relevant decision regarding local council tax reduction may request the local authority to revise its decision and also the independent appeals tribunal to consider the revised decision.

Local Council Tax Reduction - backdated claims (1830) Service

A claimant may be eligible for their claim to be backdated if there is a valid reason why they were unable to apply for their local council tax reduction earlier

Local Council Tax Reduction - current claim (1831) Service

A claimant in receipt of local council tax reduction is responsible for informing the local authority of any changes in their personal and financial circumstances which may affect their benefit.

Local Council Tax Reduction - new claim (1832) Service

A claimant may be eligible to claim local council tax reduction if they are on low income or in receipt of income support, job seekers allowance, employment and support allowance, Universal Credit or Pension Credit.

Local Council Tax Reduction - overpayments (1833) Service

Where a claimant has been provided with a benefit greater than that to which they are entitled the local authority is required to inform the claimant and where necessary seek to recover the overpayment by issuing a revised council tax bill.

Local Council Tax Reduction - renewal (1834) Service

Local authorities may review the circumstances of anyone who is currently receiving housing and local council tax reduction by issuing a change in circumstances form or by carrying out a visit.

Local crisis payment (1795) Service

Payment or provision of household goods to local households who have an urgent need as a consequence of an emergency, disaster or unforeseen circumstance and where a household has insufficient resources to meet an urgent need that poses an immediate and substantial risk to their health and safety

Starting work benefits (1360) Service Discontinued

People starting work or returning to work may be eligible for a range of benefits aimed at easing the transition from benefits to work. Advice is available to those starting work to make sure they do not miss out on help available.

Test and Trace Support Payment (1826) Service Discontinued

The Test and Trace Support Payment is for people on a low income, who must legally self-isolate for 14 days. either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive and cannot work from home during this period. The scheme is administered by local authorities

Universal credit (1652) Service

Universal credit is a payment to help with living costs for those who are on a low income. Universal credit replaces a number of other income related benefits including housing benefit (with some exceptions)

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