The local authority is expected to provide information via its web site in a way which is accessible to all citizens and to advise citizens of the steps it has taken to meet the required government standards on accessibility

In addition to formal occasions in which dignitaries are received at the city hall, citizens and associations can also be welcomed, for example in connection with a jubilee celebration, a party on receiving a decoration, handing out honours and distinctions, (exchange) projects with national and foreign partners, etc.

Provision of noticeboards which can be used to inform local people about what is going on in their area; providing information from the local council, the Police and other partner organisations as well as information on activities run by local communities and organisations.

Communications with staff, public and other organisations to publicise corporate policy, procedures and marketing

The local authority undertakes to maintain a full and steady flow of information to the media and will respond to requests from the media for interviews with councillors, staff or representatives of the council.

Publication of the latest news and public information relevant to the local area.

Provision of official publications about the council and the surrounding area. This may include information about the council and its services or may be more general information about local attractions, accommodation, events etc. in the surrounding area.