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Time taken to process council tax benefit new claims and change events
(301)
Metric type
- Description
- S xn / (y + z)Where:S xn = The total number of calendar days taken to process new claims and change events.y = The number of new claims in the reporting period.z = Number of change events in the reporting period.
- Help text
- DISCONTINUED DATA - Final available dataset: fq_Q4_2012_13. This measures the average time taken in calendar days to process all new claims and change events relating to Council Tax Benefit.
Change events are defined as a change of circumstances which requires a decision to be made by the local authority but excluding automatic up-rating and annual council tax increases, batch changes to Council Tax liability, and revisions to earlier decisions, e.g. following an accuracy and/or management check or appeal/reconsideration/revision.
From Q1 2011/12 RTI has been replaced by Speed of Processing (SoP).
- Modified
- 15 Apr 2020
- Data last updated
- 30 Jul 2013
- Short label
- Time taken to process council tax benefit new claims and change events
- Status
- Discontinued
- Output precision
- 0
- Polarity
- a low value is good
- Measure
- Days
- Dataset
- Time taken to process council tax benefit new claims and change events
- Source
- Department for Work and Pensions
- is found in the following lists
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- applies to
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- applies to
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- has subjects
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