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Proportion of Social Care Service users who are satisfied with their care and support (10680) Metric type
- Help text
- This measure is the percentage of all those responding 'I am extremely satisfied' or 'I am very satisfied', to the Adult Social Care Survey Question 1: 'Overall, how satisfied or dissatisfied are you with the care and support services you receive' and those responding I am very happy with the way staff help me, its really good to Easy Read Adult Social Care questionnaire question 1: 'How happy are you with the way staff help you'
The introduction of SALT in 2014-15 resulted in changes to the eligible population from which survey samples are selected. Previously, the eligible population of adult social care users for the ASCS had been those in receipt of CASSR-funded services following a full assessment of need (i.e. a snapshot of those eligible for inclusion in RAP table P1). However, with the introduction of SALT, the eligible population has changed to a snapshot of the most closely comparable SALT table, LTS001b, as at the chosen extract date. To be included in table LTS001b a service user must, at the point that data are extracted from CASSR systems, be in receipt of long-term support services funded or managed by the CASSR following a full assessment of need.
Furthermore, a change to the weighting methodology was made in 2014-15. A unique set of weights is calculated for each question by dividing the count of the target population by the count of usable responses to that question (the inverse probability of responding to that question) in each local authority for each stratum. This method is more robust and will produce more accurate results.
Only covers people receiving partly or wholly supported care from their Local Authority and not wholly private, self-funded care.
Data source: SALT.
- Modified
- 16 May 2023
- Data last updated
- 08 Dec 2023
- Also known as
- ASCOF 3A
- Short label
- % of care users who are satisfied with their care and support
- Status
- Live
- Output precision
- 1
- Polarity
- a high value is good
- Measure
- Per cent
- Dataset
- Overall satisfaction of people who use services with their care and support
- Source
- NHS Digital
- is found in the following lists
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