Did you know we have a dedicated powers and duties tool?
Available to LG Inform Plus subscribers, it provides information on what current legislation gives English and Welsh councils the power to do and what it requires them to do in law. Advanced searching and filtering options make it easy to find specific powers and duties based on legislation, business function and keyword, and results are easily exported in commonly used formats.
Equality, inclusion and empowerment
Benefit
Access to technology via proxy users
Benefit
e.g. Access to Directgov via librarians, access to benefits online through Citizens Advice Bureau etc
Enhanced Communication of Information
Benefit
e.g. Starthere simple digital signposting to face to face and telephone services for those in most need.
Enhanced Self-Expression/ Advocacy
Benefit
e.g. ACE Centres, Sunderland People First etc
Equality of public services in rural areas
Benefit
e.g. Mobile contact centre' service bus in Stratford Upon Avon, ebus in Staffordshire Moorlands, Rural Cinema (Stratford-Upon-Avon) etc.
Improved Accessibility of ICT Equipment
Benefit
e.g. Abilitynets work around increasing awareness and use of assistive technologies
Improved Accessibility of Services
Benefit
e.g. WCAG standards for web accessibility, video-sign call centre for access to services etc
Improved opportunities and life chances
Benefit
e.g. Meganexus social networking technology to place individuals at the centre of a social network of employment and training partners who can help them
Improved participation in community decisions
Benefit
e.g. Staffordshire Moorlands e-planning service has opened up access to planning decisions across the district, Digital Me
Improved Prioritisation of Services
Benefit
e.g. Staff Moorlands CRM system promotes most vulnerable callers to top of telephone call queues
Improved Take-up of services
Benefit
e.g. eChampion projects (City of London), eneigbourhoods (Sunderland), UK online centre egovernment campaign in SW, Stratford GIS benefits mapping etc.
Improved Targeting of Services
Benefit
e.g. Staffordshire Moorlands GIS mapping for hotspots to improve benefits take-up
Increased feeling of being part of community
Benefit
e.g. Sunderland People First - empowering adults with learning difficulties to play an import role in helping their peers in the community
More inclusive channels of access
Benefit
e.g. Health kiosks in mosques, Starthere kiosks in prison, digital TV access to services, text service to homeless etc
Reduced Isolation
Benefit
e.g. Leicestershire CareOnline - reducing isolation for vulnerable adults by providing access to computers and support at home; a website and chatroom service
